The Short type: If you’re looking for a distinctive engagement ring or unique anniversary present, Leibish & Co. has actually a strong inventory of high-quality, colourful, and conflict-free diamonds and gemstones. The family-run company might operating online since 1998 with your own touch that has had gained perform business from around the world. Leibish & Co. allows you to buy loose rocks or to utilize their free of charge “Design your” device to take your ideal little bit of jewelry to life. With many years of experience and solid craftsmanship under its belt, Leibish & Co. is on the verge of expanding its inventory to watches as well as other accessories.
Whenever Leibish Polnauer established 1st on line diamond business in 1998, it took nearly the full time to upload a single picture and information to their site â but he was a visionary just who watched potential for the fledgling realm of e-commerce. “as he sees the possibility in an idea, he can do everything inside the capacity to advance along with it,” stated Benji Margolese, Director of information Marketing for Leibish & Co.
Leibish produced a successful, family-run process together with partner and children helping in management roles. They have grown a fruitful online business with offices situated worldwide. Leibish & Co. is actually a leader in distinctive coloured diamonds and gems which are hard to find elsewhere. Its diamonds may conflict-free, which can be a significant factor for all customers.
“People arrive at all of us because they seek out some thing just a little different, something a tad bit more special than everyone has,” Benji mentioned.
While Leibish & Co. provides top-notch old-fashioned diamonds, the organization focuses primarily on colorful, unique jewellery. Whenever questioned the reason why the organization features such a high client return rate, Benji quickly pinpoints the main reason.
“It’s a combination of exemplary products, fantastic solution, and jewellery crafted on greatest levels of excellence,” the guy said. “The jewelry we make just isn’t your daily, mass-produced variety of item. Each piece is tailor-made to completely fit the diamond or gem stone opted for because of the customer.”
A family group Affair With private Service
Leibish & Co. is a true household business, with Leibish’s friends playing important parts during the business.
Leibish serves as creator and chairman on the organization, while their partner, Rosi, may be the business’ Events management. Their unique oldest girl, Chavi, functions as top honors Jewelry Designer â that’s an enormous responsibility since custom jewelry makes up above 50per cent in the organizations business, Benji said.
Leibish’s oldest son, Yossi, may be the CEO of Leibish & Co. Another daughter, Shmulik, who is a graduate for the Gemological Institute of America, is the Chief Diamond Buyer the company. “Shmulik is, seriously, among the majority of talented shade diamond experts in the industry,” Benji said.
Leibish’s boy Itzik will be the organization’s COO and works its ny company on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young ones, is the company’s CFO.
“As one of the longtime people in the group, i will tell you that, even though there is no relationship, they consider myself, yet others, section of their loved ones,” Benji mentioned. “each of us bring our own knowledge to your business, but work together to consistently develop the firm.”
Clients are also handled like household at Leibish & Co., where the business invests fuel into personal service and income. “have you ever dealt with one certain representative, as an example, that’s the same person you are going to always deal with, whatever you may be phoning or composing in about,” Benji mentioned. “We don’t have confidence in moving customers around to various departments if they have a concern or specific issue they want to deal with.”
Clients result from All Over the World
Leibish provides some distinct customers: you’ll find people, which mostly store through site, stores, and the ones inside the trade company, who usually go to the company’s major practices in New York, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s clients are from the United States. Their after that preferred market is actually Canada, with the uk, Australia, Hong Kong, and remainder of European countries.
Clients at each and every level of existence store at Leibish & Co., though the majority are between the ages of 35 and 54, Benji stated. Also, the organization garners more or less 300,000 site check outs monthly â and helps to keep the majority of their customers returning.
“with more than a 70per cent return customer standing, we continue to be extremely famous companies in our market,” the guy mentioned.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. stocks high-end jewelry, but also maintains inventory flexibility, specifically for on the web consumers, Benji said. The business offers a huge selection of free diamonds and valuable gems, but the key products are personalized precious jewelry designs.
“We keep a large selection of multicolor diamond and gem jewellery, with a few associated with the rarest tones ever before seen,” the guy said. “Our company is recognized most readily useful by our very own bread-and-butter services and products â yellowish diamond and green diamond engagement rings. But we offer diamonds of almost every color, and precious gems â including sapphires, emeralds, and rubies. We offer jewelry crafted with colorless diamonds, too, but our very own knowledge is in the world of tone.”
For customers that anything in your mind and want assist rendering it a real possibility, Leibish & Co. provides a “Design a” jewelry tool, which Benji stated is the best item.
“Naturally, when shopping for an unique part, people typically wish certain stones and placing designs they will have currently dropped in love with,” the guy mentioned. The “Design Your Own” tool allows clients to create a bit utilizing the rock, setting, and metal of the option.
“it permits them to bring their fantasies your â with our knowledge in design,” Benji told all of us.
Accessories & brand-new on the web Tools in Store for Leibish & Co.
since it seems forward to the future, Leibish & Co. is slowly moving toward higher-ticket products and more product diversity. The business feels comfortable branching over to new products considering the dedication and passion it pertains to most appropriate its recent designs.
“we now have talked-about introducing lots of extras â for example luxury watches, handbags, plus pencils,” Benji said. “But we decided to hold back until we first perfected all of our major type of item, which can be expensive jewelry.”
Leibish & Co. can looking for ways to carry on perfecting their preferred web site, as well. A good way it intends to boost their online experience is by adding enhanced real life functions, that will provide digital consumers a lot more of an in-store knowledge.
As an organization using its origins in colorful expensive diamonds and e-commerce, Leibish & Co. continues to innovate in a traditional market which views change once the exemption, not the rule.